This post is an except from our Business Engineering page. Here, we discuss the steps a Business Engineer would take when creating a complete solution for advancing business goals.
Businesses of all sizes frequently find themselves trapped in repetitive cycles, trapped between organization and growth. For those with poor infrastructure and weak internal processes, finding a way to rebuild while running is essential and cannot be delayed.
Taking a critical look from a different perspective can unearth a wealth of issues and problems that need to be addressed, but how and where do you start?
Hiring a Business Engineer can turn this difficult process from terrible to transformative.
Step 1: Understand
First and foremost, the engineer must seek to fully understand their client, from target demographics to corporate culture. They take the time to discuss ambitions and goals with senior management, and define realistic expectations and outcomes for the undertaking. Without taking the appropriate time to incorporate existing information, solutions run the risk of failed implementation.
Step 2: Analyze
Once the enterprise is understood, the company is segmented into manageable sections of revenue and expense, based on department and need. A business engineer is able to compare the factual evidence against the initial narrative, finding pieces that work inefficiently, or don't work at all. These scientific revelations set the standard for terming the operation as a success or failure when looking at resulting data during Review.
Step 3: Design
The enterprise is understood, and the numbers prove the need for a solution. Now, the Engineer must draft a total solution that reduces or eliminates entirely the problems observed, oftentimes incorporating new or upgraded technologies into the infrastructure of the organization. Rather than targeting one deficient department at a time, the goal of the design is to set a stronger foundation for business development and growth moving forward.
Step 4: Engage
Corporate management and the Engineer review the designed solution, finding a compromise between the proposed ideal modifications and realistic capacity for change. Employees are potentially reviewed, allowing an unbiased third party to cross-examine deficient teams and define personnel needs. Once initial testing and feedback are completed, the enterprise proceeds with the approved design.
Step 5: Implement
The Engineer begins the overhaul, beginning with extensive training on proper execution of new processes. Sometimes, this is accompanied by the hiring or replacement of an executive, and usually includes some amount of management turnover. Teams are independently coached and guided to achieve the new protocols, allowing time for culture change and growth of knowledge.
Step 6: Review
Results are reviewed on a regular interval to ensure the success of design implementation and positive evidence of problem resolution. The Engineer closely monitors data output over time, ensuring the designated changes are effective. Should unexpected results or issues occur, the Engineer returns to the Understand phase, in order to find a resolution to the new set of problems.